Mi Crow Course Content

Great, up to date content that your clients will love!

Accountants Growth

Let Your Clients Unlock the Full Potential of Their Staff

Click on the content below to find out more about Mi Crow’s 3 minute video content, teaching your clients in bite-sized chunks, right at their desk.

Remote Working

Essential skills for working from home

Mi Crow’s Remote Working course is essential when many are being asked to work from home. The course consists of 20 videos:

  • Working Remotely
  • An Overview of Teams
  • Creating a Team
  • Adding & Removing Members in Teams
  • Schedule a Teams Meeting
  • Meet Now
  • Conversations in Teams
  • Managing Teams
  • Tips to Keep You Safe & Secure Online
  • More Ways to stay Safe Online
  • Practice Safe Sharing
  • More Ways to Share Data Safely
  • Self Motivation
  • Manage Your Time Effectively
  • Dealing With Stress
  • Ideal Posture
  • Zoom Overview
  • Zoom Chat & Join
  • Zoom Meetings

 

Check out our sample video
Correct posture is as important at home as it is in the office. Find out how to work comfortably in your home office (yes, we mean kitchen!).

Cyber Security

Be safe and security compliant

Mi Crow’s complete cyber security course teaches you skills to keep yourself, and your organisation’s electronic data safe and secure. The 17 videos in the series are listed below:

  • What is a Backup
  • Types of Backup
  • Browse with Confidence
  • Cybersecurity in the Small Business
  • Cybersecurity Tips for the Small Business
  • Eight Characters Isn’t Enough
  • Password Management Programmes
  • Phishing
  • Physical Cyber Security
  • Practise Safe Sharing
  • More Ways of Sharing Data Safely
  • Stay on Top of Your Accounts
  • Tips to Keep you Safe and Secure Online
  • More Ways of Staying Safe Online
  • What is Malware?
  • Ways to Protect Yourself from a Malware Attack
  • You are a Target
  • Your first line of Defence
Check out our sample video
Cyber Security Sample Video.

Mental Health

Mental Health in the Workplace

Learning about Mental Health in the Workplace is not something that you can ignore. It’s more of a “must-have” than a “like to have”. Ensure that your company sits alongside the hundreds of other organisations creating mentally healthy workplaces and helping their people to help themselves. The videos include:

  • The Way to Good Mental Health
  • Promoting Wellbeing in the Workplace
  • Key Measures for a Mentally Healthy Workplace
  • Supporting your Colleagues and Team Members
  • Dealing with Stress
  • Can You Hear Me?
  • Can You See Me?
  • Supporting Staff to stay in Work
  • Fit Back to Work
  • Body Image
  • Self-Awareness
Check out our sample video
Understanding stress is key to maintaining your wellbeing.

There are twenty carefully scripted videos in the Mental Health at Work series.

Microsoft 365

Microsoft 365 made easy…

44 Mi Crow courses teach you what you want, when you need it most, and will make all your people proficient and confident users of Microsoft 365 as well as discovering how to use Teams as great communication and organisation tool.

Mi Crow for Microsoft 365 & Teams covers a wide variety of topics including:-

  • How to store your data in the Cloud and access it on demand
  • Communicate and collaborate easily with Teams, Sway and Forms
  • Work the way you want to and select between web-based and desktop apps

Because you’ll learn in 3-minute chunks you can Get in, Get out and Get on with your day!

Check out our sample video
Log in to Office 365 in the Microsoft 365 environment.

Microsoft Teams

Complete team communications

Microsoft Teams is a complete organisational communications system that will streamline how your team interacts. Mi Crow’s 21 video series will help increase the efficiency and ease in your daily use of this great software. The course topics are as follows:

  • An Overview of Teams
  • Creating a Team
  • Manage Teams
  • Adding and Removing Team Members
  • Create a Team Site
  • Edit a Team Site
  • Uploading and Sharing Files
  • Adding Apps and Connectors
  • What is a Channel?
  • Working with Channels
  • Sharing Files
  • Get a Team Link or Code
  • Audio and Video Calls
  • Working with Files
  • Creating Files
  • Open in SharePoint
  • Schedule a Meeting
  • Meet Now
  • Conversations
  • Changing your Settings
  • Notifications
Check out our sample video
An overview of Microsoft Teams, online collaboration for organisations.

Microsoft SharePoint

Powerful file sharing made easy

SharePoint is a powerful file sharing tool that can be used as an Intranet solution. The course covers the features that will help answer your client’s queries, without contacting their MSP! Topics include:

  • About All Versions
  • Working with Files & Folders
  • Uploading & Sharing Files & Folders
  • Syncing Your Library
  • Working With Items in the SharePoint Web App
  • Checking Out
  • Deleting & Downloading
  • What is a Flow
Check out our sample video

Excel

Get to grips with Microsoft Excel – once and for all!

Cleverly created 3 minute Mi Crow Excel Courses let you get right to what you want to learn quickly and easily.

Over 108 Mi Crow Courses across all versions will allow your people to master Microsoft Excel.

Amongst the many things your people will learn will be how to:

  • Present data graphically for greater impact
  • Work with and manage large amounts of data
  • Finally understand and get to grips with IF statements
  • Master the magic of Pivot Tables

View it, try it, apply it – in just 3 minutes

Check out our sample video
Learn all about Flash Fill in Microsoft Excel.

Outlook 365

All you need to make the most of Outlook 365

Outlook 365 is incredibly powerful; your customers will learn features they didn’t know existed, saving them time and improving communication. The course topics are:

  • Create, Reply & Forward
  • Email Essentials
  • Different Views
  • Folders
  • Attachments
  • Adding Graphics Into an Email
  • Calendar
  • Meetings & Appointments
  • Tasks
  • Contact Essentials
  • Managing Contacts
  • Customising Calendar Contacts & Tasks
  • Automating Outlook
  • Make it Personal
  • More Than Just Email
  • Shared Calendars
  • Advanced Outlook
Check out our sample video
Did you know you can dictate emails in Outlook? Save yourself time and your keyboard from abuse!

Windows 10

Get up to speed with the latest version of Windows

Cleverly created 3 minute Mi Crow Excel Courses let you get right to what you want to learn quickly and easily.

8 Mi Crow Courses will allow your people to master Windows 10’s great features.

The Windows 10 tutorials include:

  • Introducing Windows 10.
  • Windows 10 – More Settings and the Control Panel
  • Windows 10 – The Action Centre and Multiple Desktops Introducing Cortana.
  • More About Cortana
  • Introducing Microsoft Edge
  • Microsoft Edge Sharing and Adding Extensions Microsoft Edge Settings and Working with Tabs

View it, try it, apply it – in just 3 minutes

Check out our sample video
Explore the exciting features of Microsoft’s most powerful operating system to date.

60 Seconds of Genius

For when you just don't have time

This is the perfect content for staying in touch with your customers. This library of over 80 videos, each less than 60 Seconds and many just 30 Seconds, teaches something really useful and inspiring.

The comments we get back, pretty much all of the time, is “I never knew that”. 60 Seconds of Genius adds value with each video and can be sent to your customers monthly, weekly or even daily the choice is yours.

Check out our sample video
Extra video content served in our quickly-digested 60 Seconds of Genius format.

Gmail

A really serious corporate email solution

Mi Crow’s 16 courses and 54 videos will get all of your people up to speed with virtually every aspect of Gmail in no time at all

Amongst the wide variety of subjects covered you will learn how to:-

  • Understand the Preview Pane
  • Apply and Manage Labels and Categories that’ll make your day to day life much easier
  • Customise Gmail to you and your business
  • Integrate and work with Calendars
  • Discover Notes, Lists, Mentions and much more

You’ll learn in 3 minute chunks and we’ll open your eyes to more than you ever thought possible with Gmail.

Check out our sample video
Learn how to apply labels and categories to keep your email organised.

How to be Successful

The secrets to success!

Mi Crow’s How to Be Successful videos focus on what’s important to individuals and businesses alike. Success is unique to everyone, but learn to set goals and prioritise tasks that will make a real difference to your life, and the concept of success will quickly become within reach.

The videos include:

  • What Is Success
  • Taking Ownership
  • Planning Smart Goals
  • The Power of Your Mind
  • Visualising Success
  • Persistence
  • Pay Something Forward
  • Self Motivation
Check out our sample video
Learn to identify and to set goals, your key step to success.

Leadership & Management

Leaders & Managers - Born or Made?

Our Mi Crow Courses have been presented in both 3 minute and 1 minute videos, making sure you always have time to learn and recap.

Amongst the many things your people will learn:

  • How to Become a Leader
  • Team Leadership
  • The Importance of Self Management
  • How it can go wrong
  • The Art of Delegation
  • Leading by Example
  • The Importance of Motivation
  • To Watch Out for Demotivators
  • Effective Communication
  • To Create an Ownership Culture
  • Why do people leave?
  • Effective Criticism and Feedback
  • Time for Yourself
  • Managing your Boss
  • Effective Meetings
  • Recruiting Successfully
  • Getting the Best out of others
  • Staff Appraisals

Each Mi Crow Course has been specifically designed to give you real skills when and where you need it most.

Check out our sample video
Learn how to create an ownership culture within your organisation.

Customer Care

Your customers are your fans

Check out the Title – it’s Customer Care not Customer Service – Why? Because caring for your customers is way more important.

3 and 1 minute videos make up this exciting collection of Mi Crow Courses that teach why in 2019 it’s all about Care not service.

Amongst the many things your people will learn:

  • Exactly who your Customers are – you’ll be surprised
  • Customer Partnerships
  • Driving Customer Culture
  • Why do Customers leave

Mi Crow Courses get right to the ‘nitty gritty’ tell it how it is and what you need to do to become great at Customer Care. Look after your Customers and they’ll more than look after you.

Check out our sample video
Learn how to handle a complaint, and how complaints can be an opportunity for your business.

All About Selling

Don't be scared of sales

All About Selling is not just any sales course. The Mi Crow video content takes a refreshing look at sales that’s right for any modern business wanting to be successful.

The videos include:

  • We All Sell
  • The Recipe for Selling
  • Growing Your Business
  • Securing the Appointment
  • Being a Great Listener
  • Body Language
  • Closing the Sale
  • Buyers Emotions
  • How to Quote
Check out our sample video
We all sell! Learn how you can take the skills you have from everyday life to improve your sales technique.